Legal

Supplier Agreement

Last updated: 23 May 2026  ·  Investdoor Ltd, England & Wales

1. Parties and purpose

This Supplier Agreement ("Agreement") is between Investdoor Ltd ("Investdoor", "we", "us") and you, the deal supplier ("Supplier", "you"), and governs your use of the Investdoor platform to list off-market property deals and receive introductions to investors.

This Agreement should be read alongside our Terms of Service and Privacy Policy, which also apply to your use of the platform. In the event of any conflict, this Agreement takes precedence in respect of supplier-specific matters.

2. Application and onboarding

To list deals on Investdoor you must complete our supplier onboarding process, which includes:

• providing accurate personal and business details;
• submitting valid government-issued photo ID;
• providing evidence of HMRC Anti-Money Laundering Supervision (AMLS) registration where applicable;
• providing your ICO data protection registration number;
• providing proof of professional indemnity (PI) insurance; and
• providing evidence of membership of a property redress scheme.

Investdoor reserves the right to approve or reject any application at its sole discretion without providing reasons. Approval of an application is not a guarantee of continued access to the platform.

3. Deal listings

As a Supplier you may submit deals for review. Each deal submission is subject to Investdoor's review and approval before it is published as a live listing. We may reject, request amendment of, or remove any deal at any time without explanation.

You warrant that in respect of each deal you submit:

• you have the legal right and authority to market and introduce the property;
• all information provided is accurate, complete, and not misleading;
• the deal does not breach any exclusivity, confidentiality, or agency agreement with a third party;
• you have obtained all necessary consents from any property owner or vendor; and
• the deal complies with all applicable laws and regulations, including the Property Misdescriptions Act 1991 (as applicable) and the Consumer Protection from Unfair Trading Regulations 2008.

4. Fees and payment

When an investor successfully reserves a deal introduced through Investdoor, the following fee structure applies:

• The investor pays the reservation deposit specified in the deal's payment structure (typically 50% of the total sourcing fee) to Investdoor.
• Investdoor deducts a flat platform fee from the reservation amount. The fee is banded by the deal's total sourcing fee: £0 (first 2 completed deals — Hustler free period), £199 (up to £3,000), £349 (£3,001–£7,500), £549 (£7,501–£15,000), £799 (£15,001+). Trader accounts pay a flat £349 per reservation. The platform fee is applied to the total sourcing fee regardless of payment structure chosen.
• The remaining balance is disbursed to your registered bank account within 5 working days of reservation confirmation.

Fees are subject to change with 30 days written notice. All amounts are exclusive of VAT where applicable.

Investdoor is not responsible for the completion of any underlying property transaction. The platform fee is earned upon reservation and is not contingent on the deal proceeding to exchange or completion.

5. Supplier obligations

You agree to:

• maintain valid and current compliance credentials (AMLS, ICO, PI insurance, redress scheme) throughout your time on the platform and notify Investdoor promptly if any lapse;
• respond to investor enquiries introduced by Investdoor within 2 business days;
• not circumvent the Investdoor platform by approaching investors introduced through the platform directly for future transactions outside of Investdoor for a period of 24 months from first introduction;
• not post deals on Investdoor that are simultaneously listed on other platforms without Investdoor's prior written consent;
• promptly notify Investdoor if any listed deal falls through, is sold, or is otherwise no longer available; and
• comply with all applicable anti-money laundering, data protection, and consumer protection laws.

6. Anti-money laundering

You acknowledge that property transactions in the UK are subject to the Money Laundering, Terrorist Financing and Transfer of Funds (Information on the Payer) Regulations 2017 ("MLR 2017"). You confirm that:

• you are registered with a relevant supervisory authority (HMRC or a professional body) as required by the MLR 2017;
• you carry out appropriate customer due diligence (CDD) on vendors and buyers as required by your regulatory obligations; and
• you will promptly notify Investdoor and the relevant authorities of any suspicious activity in connection with deals listed on the platform.

7. Intellectual property and deal information

By submitting a deal to Investdoor you grant us a non-exclusive, royalty-free licence to display, reproduce, and distribute the deal information and any accompanying images and documents on the platform and in our marketing materials for as long as the deal is listed or until you request its removal.

You retain ownership of all intellectual property in the content you submit. You warrant that you have the right to grant the above licence and that the content does not infringe any third-party intellectual property rights.

8. Confidentiality

Each party agrees to keep confidential the other party's non-public business information. You must not disclose to any third party details of Investdoor's fee structure, investor data, or platform operations without our prior written consent.

9. Representations and warranties

You represent and warrant that:

• you have full legal capacity to enter into this Agreement;
• where you are acting on behalf of a business, you are duly authorised to bind that business;
• you are not subject to any sanction, disqualification, or regulatory restriction that would prevent you from operating as a property deal supplier; and
• all documents and information submitted during onboarding and in relation to deal listings are genuine, accurate, and up to date.

10. Limitation of liability

Investdoor acts solely as an introduction platform and takes no responsibility for the outcome of any property transaction introduced through the platform. To the fullest extent permitted by law, Investdoor's total liability to you in connection with this Agreement shall not exceed the platform fees paid to Investdoor in connection with your deals in the preceding 12 months.

Investdoor shall not be liable for any loss of profit, loss of revenue, loss of business, or any indirect or consequential loss arising from your use of the platform or any transaction introduced through it.

11. Suspension and termination

Investdoor may suspend or terminate your supplier account immediately and without notice if:

• you breach any term of this Agreement or our Terms of Service;
• your compliance credentials lapse or are revoked;
• we have reasonable grounds to suspect fraud, misrepresentation, or money laundering; or
• your continued presence on the platform is, in our reasonable opinion, harmful to the platform, its users, or Investdoor's reputation.

You may terminate your account at any time by contacting support@investdoor.co.uk. Termination does not affect any obligations or liabilities that arose prior to the termination date.

12. Governing law

This Agreement is governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Changes to this Agreement

We may update this Agreement from time to time. Material changes will be notified by email at least 14 days before taking effect. Continued use of the platform after changes take effect constitutes acceptance of the revised Agreement. If you do not accept the revised terms, you must cease using the platform and contact us to close your account.

14. Contact

For questions about this Agreement, contact us at support@investdoor.co.uk.