Legal
This Investor Agreement ("Agreement") is between Investdoor Ltd ("Investdoor", "we", "us") and you, the investor ("you"). It governs your access to deal listings, gated deal documents, and any reservation made through the Investdoor platform.
This Agreement should be read alongside our Terms of Service and Privacy Policy. In the event of any conflict, this Agreement takes precedence in respect of investor-specific obligations.
By ticking the acceptance boxes during investor verification or deal unlock, you confirm that you have read, understood, and agree to be bound by this Agreement.
You may browse live deal listings without verification. To unlock gated deal documents or reserve a deal, you must hold a current verified status on your account. Verification requires:
Verification is reviewed manually by our compliance team and expires as follows: photo ID is valid for 12 months from the date of approval; proof of funds is valid for 3 months from the date of approval. You will be required to resubmit relevant documents on expiry.
When you unlock or are granted access to any gated deal information — including property addresses, financial details, vendor information, deal documents, or any other non-public material shared through the platform — you agree to keep that information strictly confidential.
Specifically, you must not:
These confidentiality obligations remain in force for a period of 3 years from the date you accessed the relevant deal information, regardless of whether you proceed with a reservation or your account is closed.
You acknowledge that deal suppliers and property details introduced through the Investdoor platform are proprietary introductions. You agree that you will not:
Breach of these non-circumvention obligations will entitle Investdoor to claim damages equal to the full platform fee that would have been payable had the transaction been completed through the platform, together with any legal costs incurred in enforcement.
When using the Investdoor platform you agree to:
When you reserve a deal through Investdoor, the following applies:
The platform fee is a flat amount determined by the deal's total sourcing fee:
| Total sourcing fee | Platform fee |
|---|---|
| Up to £3,000 | £199 |
| £3,001 – £7,500 | £349 |
| £7,501 – £15,000 | £549 |
| £15,001+ | £799 |
| Trader deal (no sourcing fee) | £349 |
Is the platform fee refundable? The platform fee is non-refundable once a reservation is confirmed. If a deal is withdrawn by the supplier after reservation, Investdoor will review refund eligibility on a case-by-case basis.
What about a £0 platform fee? Some deals carry a £0 platform fee. This is offered by Investdoor as part of our supplier incentive programme and may apply to deals listed by newer suppliers on the platform. Where this applies, it will be clearly shown in the payment breakdown before you reserve. Your reservation is subject to the same terms regardless of whether a platform fee applies.
Trader deals. For trader deals, there is no sourcing fee. The £349 platform fee is the only amount paid at reservation. The trader's profit comes from the property sale itself and is separate from the reservation payment.
Nothing provided by Investdoor — including deal listings, financial summaries, yield calculations, or any other content — constitutes financial advice, investment advice, or a personal recommendation. You are solely responsible for conducting your own due diligence and for seeking independent professional advice before committing to any investment.
To the fullest extent permitted by law, Investdoor's total liability to you in connection with this Agreement shall not exceed the platform fees paid by you in the preceding 12 months. Investdoor shall not be liable for any loss arising from a supplier's failure to complete a deal, inaccurate deal information provided by a supplier, or any investment decision you make based on information available on the platform.
Investdoor may suspend or terminate your investor account immediately if you breach any term of this Agreement or our Terms of Service, or if we have reasonable grounds to suspect fraud or misrepresentation. Termination does not affect confidentiality or non-circumvention obligations, which survive termination.
This Agreement is governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
We may update this Agreement from time to time. Material changes will be notified by email at least 14 days before taking effect. Continued use of the platform after changes take effect constitutes acceptance of the revised Agreement.
For questions about this Agreement, contact us at support@investdoor.co.uk.